Artificial Intelligence, Social Media and Supply Chain Management: The Way Forward

Supply chain management (SCM) is a complex network of multiple entities ranging from business partners to end consumers. These stakeholders frequently use social media platforms, such as Twitter and Facebook, voice their opinions concerns. AI-based applications, sentiment analysis, allow us extract relevant information these deliberations. We argue that the context-specific application AI, compared generic approaches, more efficient in retrieving meaningful insights data for SCM. present conceptual overview prevalent techniques available resources extraction. Subsequently, we have identified specific areas SCM where context-aware analysis can enhance overall efficiency.